The small Version: if you are looking for an original gemstone or unique wedding present, Leibish & Co. has a powerful inventory of high-quality, colourful, and conflict-free diamonds and gems. The family-run company has-been operating online since 1998 with other adult an individual touch which includes attained repeat business worldwide. Leibish & Co. allows you purchase free rocks or even use the cost-free “Design your own personal” device to create your own perfect little bit of precious jewelry your. With years of expertise and strong design under their gear, Leibish & Co. is on the verge of increasing the stock to watches and other extras.
When Leibish Polnauer founded his first on line diamond company in 1998, it took nearly the full time to publish one image and description to his site â but he had been a visionary whom noticed prospective from inside the fledgling world of ecommerce. “as he sees the potential in an idea, he’ll do everything within his capacity to progress with it,” stated Benji Margolese, Director of Content Marketing for Leibish & Co.
Leibish produced a successful, family-run procedure along with his partner and children offering in leadership opportunities. They’ve got expanded an effective internet business with practices located around the world. Leibish & Co. is actually a leader in unique coloured diamonds and gems which are hard to find somewhere else. Their expensive diamonds will also be conflict-free, which can be a key point for all consumers.
“folks arrived at us simply because they search for something a little different, one thing more special than everybody else provides,” Benji said.
While Leibish & Co. offers top-notch conventional diamonds, the company focuses primarily on colorful, unique jewelry. Whenever asked the reason why the business enterprise has actually such a higher customer return price, Benji quickly pinpoints the reason why.
“It is a mixture of exceptional services and products, fantastic service, and precious jewelry created to your highest levels of excellence,” the guy stated. “The jewellery we make is certainly not your daily, mass-produced types of item. Every piece is tailor-made to perfectly fit the diamond or gemstone chosen by the client.”
A family group Affair With Personal Service
Leibish & Co. is actually a real family company, with Leibish’s loved ones playing essential functions inside the company.
Leibish serves as Founder and President associated with the company, while their spouse, Rosi, will be the company’ Events Manager. Their oldest daughter, Chavi, serves as the Lead Jewelry Designer â which can be an enormous duty since custom precious jewelry comprises over 50percent of this businesses company, Benji stated.
Leibish’s eldest daughter, Yossi, could be the CEO of Leibish & Co. Another child, Shmulik, that is a graduate regarding the Gemological Institute of The united states, will be the main Diamond Buyer when it comes to company. “Shmulik is, genuinely, one of a lot of gifted tone diamond experts in the industry,” Benji said.
Leibish’s boy Itzik may be the business’s COO and runs its New York company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five youngsters, may be the businesses CFO.
“among the longtime people in the team, i could let you know that, however, there is no relationship, they consider me, and others, part of their family,” Benji said. “we-all bring our personal expertise towards company, but work together to regularly expand the firm.”
Customers are in addition addressed like family at Leibish & Co., where the business invests fuel into individual solution and income. “if you’ve ever managed one particular agent, for instance, that’s the same person you’ll usually cope with, it doesn’t matter what you will be calling or creating within,” Benji said. “we do not trust moving consumers around to various divisions when they have a concern or specific concern they want to deal with.”
Clients result from all around the World
Leibish has many various kinds of customers: discover people, which mostly store through the internet site, retailers, and the ones inside the trade business, exactly who generally go to the organization’s major workplaces in ny, Israel, and Hong Kong.
Almost all of Leibish & Co.’s customers are from usa. Their after that most widely used market is Canada, with the United Kingdom, Australia, Hong-Kong, therefore the rest of European countries.
Clients at every period of life shop at Leibish & Co., though the majority are between your years of 35 and 54, Benji stated. In addition, the company garners roughly 300,000 website visits every month â and keeps the majority of the consumers coming back again.
“with well over a 70per cent return client standing, we stay extremely famous organizations in our market,” the guy stated.
Colorful Diamonds & Gemstones With a “Design yours” Option
Leibish & Co. holds high-end precious jewelry, but additionally maintains inventory versatility, especially for on line customers, Benji mentioned. The organization offers a huge selection of loose expensive diamonds and valuable gemstones, but its key products are customized jewelry productions.
“We hold a big number of multicolor diamond and gem stone jewellery, with some associated with rarest hues actually observed,” the guy mentioned. “the audience is recognized best by all of our bread-and-butter services and products â yellowish diamond and red diamond engagement bands. However, we sell diamond jewelry of virtually every tone, and important gemstones â such as sapphires, emeralds, and rubies. We sell jewelry crafted with colorless diamonds, also, but the expertise is in the arena of color.”
For consumers that anything at heart and want help rendering it possible, Leibish & Co. provides a “Design yours” precious jewelry instrument, which Benji stated is actually the hottest item.
“normally, when searching for a special part, people often desire certain rocks and establishing styles they will have already fallen deeply in love with,” he said. The “Design your own personal” device enables clients to construct an item utilizing the rock, placing, and material of their option.
“permits these to bring their own hopes and dreams alive â with your expertise in craftsmanship,” Benji told united states.
Accessories & unique Online Tools available for Leibish & Co.
because seems toward the future, Leibish & Co. is actually gradually moving toward higher-ticket items and much more product variety. The business seems comfortable branching over to new products due to the determination and enthusiasm it relates to most appropriate their present creations.
“we’ve mentioned introducing numerous accessories â such luxury watches, bags, and even pens,” Benji said. “But we chose to wait until we initially perfected our very own primary distinctive line of item, basically diamond jewelry.”
Leibish & Co. can be researching to carry on refining the popular internet site, as well. A good way it plans to boost its on line knowledge is by launching augmented fact features, which will provide virtual shoppers more of an in-store knowledge.
As a company having its sources in colorful diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional business which views change since exception, not the rule.